Terms & Conditions

1) Introduction

Welcome to Accessora (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of accessora.co.uk (the “Service”) and any purchases you make. By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

2) Definitions

• Company: Accessora.
• Customer / you: the individual using the Service or purchasing Products.
• Products: goods sold via the Service.
• Order: your request to purchase Products from us.
• Contract: the agreement formed when we accept your Order by dispatching the Products.

3) Product Information & Availability

Descriptions: We work to keep specifications, prices and availability accurate but cannot guarantee all content is error-free.

Images: Images are illustrative; actual appearance may vary.

Availability: Products are subject to availability. If unavailable after you order, you may wait for restock, accept a substitute of equal/greater value, or receive a full refund.

Specifications: Technical details may change without notice.

4) Pricing & Payment

• Prices: in GBP, VAT where applicable. Prices may change; confirmed Orders unaffected.
• Payment Methods: Visa and Mastercard.
• Currencies & Pricing: Prices on the Website may be displayed in multiple currencies. The currencies currently offered on the Website are: GBP (£), EUR (€), USD ($), CAD (C$), AUD (A$), and NZD (NZ$). The currency applicable to your order will be the one you select at checkout. If your card/account is denominated in a different currency, your issuer or payment provider may apply its own exchange rate and fees. Displayed prices are indicative until confirmed at checkout; rounding may occur.
• Security: Payments processed over encrypted connections by providers; we do not store full card details (e.g., PCI-DSS compliant providers).
• Authorisation: You authorise us to charge your method; if declined, the Order will not be processed.
• Price errors: We may cancel/refund Orders affected by obvious pricing errors.

5) Delivery & Shipping

• Areas: We deliver worldwide.
• Charges: Standard £9.99 flat; Free on orders £50+ (after discounts).
• Times: Typically 3–14 business days; estimates only.
• Customs & Taxes: Recipient is responsible for any import charges.
• Address: Provide accurate details; we are not responsible for issues caused by incorrect addresses.
• Failed deliveries: Re-delivery/return charges may apply.
• Risk & Title: Risk passes on delivery; title passes upon full payment.

6) Order Process

• Placement: Your Order is an offer to buy; acceptance occurs when we email a dispatch confirmation.
• Confirmation: We will email Order details and delivery estimate.
• Changes: May not be possible after confirmation; contact us immediately.
• Cancellation by Us: We may cancel due to unavailability, failed payment, suspected fraud, pricing errors, or force majeure; payments will be refunded.

7) Returns & Refunds

Nothing affects your statutory rights. See our Returns & Refunds Policy for conditions and process (30-day window, unused condition, original packaging, etc.).

8) Warranties & Liability

• Manufacturer warranties may apply as stated on Product pages.
• Our warranty: Products are free from defects in materials/workmanship for 12 months under normal use, subject to any Product-page exclusions.
• Limitation: Our liability is limited to the purchase price of the relevant Product, except where prohibited by law.
• Exclusions: No liability for indirect/consequential loss, lost profits, misuse, or normal wear and tear.

9) Intellectual Property

All Site content is ours or used with permission and protected by law. Use is limited to personal, non-commercial purposes unless we agree otherwise in writing.

10) Privacy & Data Protection

See our Privacy Policy. We apply appropriate security measures but cannot guarantee absolute security.

11) Prohibited Uses

You must not use the Service unlawfully, infringe IP rights, harass/abuse, submit false information, or upload malware/harmful code. See our Acceptable Use Policy.

12) Termination

We may suspend or terminate access without notice for any breach. Updates to these Terms will be posted on this page.

13) Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

14) Severability

If any provision is unenforceable, it will be adjusted to achieve its purpose; the remainder continues in force.

15) Waiver

Our failure to enforce any right does not constitute a waiver.

16) Changes to Terms

We may modify these Terms at any time. Where changes are material, we will take reasonable steps to provide notice.

17) Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control.

18) Entire Agreement

These Terms are the entire agreement regarding the Service and supersede prior understandings.

19) Contact Information