FAQ

We usually process and hand over parcels within 1–2 business days. You’ll receive a dispatch email with tracking as soon as it ships. Estimated delivery: 3–14 business days depending on destination and carrier (see our Shipping & Delivery Policy).

Yes — free worldwide delivery on orders over £50 (after discounts). Standard delivery is a £9.99 flat rate worldwide. Details in our Shipping & Delivery Policy.

We ship worldwide. If your location isn’t available at checkout, contact us and we’ll try to arrange a solution.

We accept Visa and Mastercard. Payments are processed over encrypted connections by our providers; we do not store full card details. See our Terms & Conditions.

Prices are shown in GBP. Your bank or payment provider may convert the amount at their exchange rate and could apply a small fee.

You can request a return within 30 days of delivery for unused items in original condition/packaging. Start by emailing info@accessora.co.uk with your order number. Full details: Returns & Refunds Policy.

Double-check your device model for fit-sensitive items (e.g., cases, straps). If you ordered the wrong size/model, contact us — we’ll help with a return per our Returns & Refunds Policy.

Yes — manufacturing defects are covered for 12 months from delivery under normal use, unless stated otherwise on the product page. For faults, contact us with your order number and photos/videos. See Terms & Conditions.

You can checkout as a guest. Creating an account lets you track orders, save addresses, and view your order history.

As soon as your order ships, we’ll email you a tracking link. You can also check the status in your account if you created one.